Cabbies promise to improve customer service in 2016.


The beleaguered taxi industry is pledging to clean up its act in 2016 by making good on six New Year’s resolutions that address the things passengers complain about the most.

“Sometimes it takes a wake up call,” full-time taxi driver/owner Joel Barr said Wednesday of Uber, the California conglomerate with an app that pairs paying passengers with people driving their own private vehicles.

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