Opinion STM”s commitment to universal access is clear

In the wake of the Société de transport de Montréal having presented a quite positive report on its progress in terms of universal access these past few years and having announced new measures that will be implemented by 2020, I feel that your article titled “Ticket to ride comes with frustration” (Extra, March 11) is not a fair portrayal of the current situation.

The STM shifted toward universal access some 25 years ago. Since then, three action plans have been developed in collaboration with representatives of the disabled community and implemented, in addition to investing some $235 million. Even when our public funding sources were capped in 2012, for Transport adapté, STM continued to handle the growing demand and further improve its services, while including this commitment in its latest budget.

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